ALL MAIL-INS MUST BE PRE-APPROVED BY EMAIL BEFORE ORDERING.
Ship Mail-ins to: Attn: ABQ / Zobie, 15031 Woodham Drive #300, Houston, TX 77073 and refer to our How to Mail-In Page for instructions.
Please note: Character name, Inscriptions, or Personalizations are not guaranteed as they are completely up to the talent.
Your order will be shipped out within 7-10 business days after the convention.
Please do not hesitate to contact support at sales@zobieproductions.com prior to paying if you have any questions.
All sales are final sale. Not eligible for promotional offers and coupons. Excluded from the Supporter Program. We reserve the right to change the deadline of any signing to best accommodate the actor's schedule. A celebrity has the right to refuse a personalization or inscription, and if that happens, we will refund you the inscription fee. They are not guaranteed. Pre-ordering autographed items in combination with other items in our store will delay shipment of the rest of your order. All orders are subject to actor's schedule. If any signing is cancelled by the actor or Zobie, we will reach out with cancellation and refund options. There may be an additional shipping charge if return shipping is higher than we estimate, due to the weight or size of the box you send to us.